Administrative support
An inquiry can concern appointment-process questions, registration navigation, campus arrival, language arrangements, report collection or coordination of follow-up administration. The exact tasks, person, timing and fee must be agreed before a service is booked.
Clinical responsibility
The receiving hospital and its clinicians determine acceptance, suitability, investigations, treatment, consent and discharge requirements. Professional interpretation and document translation should be arranged for the purpose and complexity of the conversation.
Hospital independence
BeijingCare and ShanghaiCare are independent guide brands. Hospital names identify the institution being discussed. Official booking channels and optional independent assistance are separate routes; no affiliation or special access is implied.
Scope for this guide
PKUIH publishes an online appointment process and an official email address, pub-gjyygjylzx-gw@pkucare.com. Its appointment line is +86 10 6900 6999. Use the hospital’s own appointment page for the current process.